Quality Excellent Appeal Excellent Service Excellent
I got a red Honda CBR from this place in 2012. I've had a bike as my primary vehicle for about 12 years now and this labor department is the nicest I've seen so far. I forget the labor departments' managers name but I would rather have those guys work on my bikes than the other places I've been. They are good and honest.
Christopher Maglio reviewed in the last week Quality Excellent Appeal Excellent Service Excellent A true motorcycle shop, not a car dealership! I've had terrific service with GoAZ but they never seem to have parts in stock, especially fuel lines, tires, fasteners, rings, etc. Things you really need for doing a rebuild. Ta Da!!! Western Honda had fuel line (the good stuff from motion pro, in just about every size motion pro offers!!), they had a selection of tires and a wide assortment of other necessities for a home mechanic like myself. They also could straighten old rims I brought in and did it right while I was there! No snickering over my junky little scooter or ignoring me! I'm sold as a repeat customer. Completely refreshing! Early in the day I had gone to a number of shops, some wanted outrageous money and to wait a day to have a tire thrown on and Apache motorcycles literally answered phones as I sat there rather than helping me, the worst customer service I've ever experienced (besides the parts counter guys honesty being unfamiliar with a parts unlimited catalog once I was able to speak to someone!!!!). Never again. Thanks again Jason! Best motorcycle shop that I've been to in a long time!
Management, I placed a call to your service department today with a question about a Honda ATV I recently purchased. The individual that I spoke to "Jason" might very well have been the most personable and knowledgeable individual that I have had the privilege of dealing with at any dealership. I for example am stationed at Holloman AFB in New Mexico and have a Honda shop within 7 miles of my home, but chose to call a dealership in Phoenix just so that I did not have to interact with them. Chance have it I came in contact with an individual that not only guaranteed my business at your shop should I ever need anything done, but re-assured me that there people out there that really care about what they do and how they do it. I just wanted to thank you for hiring such a person and him for the outstanding service and knowledge he shared with me today. Thank you for everything. V/R Aaron Tedford
Today is my 50th birthday, I decided to visit your dealership for the first time. Living in Gilbert I purchased and have had serviced my 2010 Goldwing at a more local Honda dealership. The reception I received and the knowledge of your Parts Manager was exemplary.
DANMr. Drake, As the owner you should be aware that I just purchased a 2012 Gl1800 ABS from Brian on November 30th. It was the best purchasing experiences I have ever had. He was patient with my emails and everthing was as he said when I got there. Max also paid for my Cab ride. I will recommend your dealership to everybody I can. I only wish my wing had a license frame from your company... Oh also Cathy who is express mailing my COE to me so I can register my bike in Oxnard, CA..
Thanks for a great experience. "Safety" Dan
I would recommend Western Honda to anyone looking for a Honda. I bought a Recon there three weeks ago and had an excellent minimal BS experience. My Sales Person Krinstin was very calm, helpful and not pushy. The finance guy was hillarious and cooperative. I brought my rig in yeasterday for an idle adjustment and Jason came right out, did the adjustment with no drama or unecessay paperwork. Good business - I wouldn't buy a Honda anywhere else. on Friday
I’ve been a customer since I saw an ad in the back of a motorcycle magazine in 1990. Your prices have always been great, and your customer service has always been top-shelf. Before the WWW, I used to call your parts dept. and was impressed by how friendly and knowledgeable they were. My Shadow is over 120,000 miles now. My stepdaughter and I are rebuilding a neglected ‘86 Rebel250. I’m so proud of her. Whatever we may need, I'll be coming to you guys. Thanks for earning my business for 20 years!
I have been contemplating buying a new bike, and the service and info that I received at your dealership was more then helpful in making my decision. After speaking with a few employee's it was the parts department that I was the most impressed with. I'll be back to do more business for sure.
i just bought a honda cbr 250r i had a great experience here love the customer service i would give it a 12 out of 10 very nice people. brian was the one who helped me at western honda really nice guys, i was in an out. thank you honda
Western Honda has been here for me for everything, i am one of there sponsored riders, they always treat me right and i love them! ill see whoever is going to there barbecue tomorrow!!!
i have recently been restoring a old bike that was given to me, i was having trouble finding parts to resurrect the old machine and having even more trouble finding a honda dealer to help or seem interested in helping till i called western honda they were more then happy to lend a hand in locating the parts i was in need of as well as offering up tons of info i also had a bag of parts i had double ordered over there site a hassle free return to boot! thanks western honda keep up the great work!
The parts department at Western Honda Motorcycles has unparalleled service. They are all very educated and up to date on all the latest and greatest parts and accessories for my motorcycle. Top Honda parts department in Arizona. Loyal Customer! CHRIS HAYS
Just bought a cbr1000rr. Brian gave me a great price. Very good at responding quickly to emails.
employees very knowledgeable. direct and to the point, no hassle when asked for help the were there. the foreman trx 500fe 4x4 will be the perfect 4 wheeler for the job. Brian was very helpful. well worth the trip
Our purchase of a 2012 Honda Goldwing experrience with Western Honda in Scottsdale, Arizona has been absolutely seamless from the beginning. We enjoyed meeting the staff, Brian, Max, Randy, Shawn. Kristen and Allan, all of whom were very helpful and professional in each of their respective areas. We will definitely be back to more business here. Sincerely, Jim & Sandie
I am an experienced rider and was looking for an additional motorcycle for my family. I did all my research online and contacted Western Honda for a price quote. They beat everyone else hands down. I came in to look at the 2012 Honda Stateline and was riding it home within 20 minutes. I had an excellent experience.
I recently bought a honda ruckus and i love it. The sales team was knowledgable and helped me with one of my first big purchases. They made the process quick and painless and also deliver an amazing product. I would go back toWestern Honda for any future purchases.
Great group of folks down at Western Honda, Went down and bought a 2012 CBR 250R for some family training, and just general good Times! Thanks to Max, and Brian down ther. Go See them!
Bought a new CRF50 for my son from Western Honda. Was by far the easiest and most pleasant buying experience that I've had. Max had the paperwork and the bike ready to go when I walked in, and I was out the door in 15 minutes. I shopped every major dealer and these guys are by far the lowest prices in the southwest. It's nice to go to a place and feel valued as a customer. Keep it up Western Honda!
I got ahold of Western Honda Motorcycles while in Afghanistan. I coordinated with them extremely easily and had my new 2012 Honda CBR 1000 RR with all my goodies already put on and the bike ready to go. Anytime I had a question or comment, they didn't have any issues answering them or emailing back in a timely manner with a complete answer for me. I was overly satisfied with their amount of knowledge, professionalism and customer service. I have no doubt that if I think about purchasing another motorcycle I will get it at Western Honda Motorcycles.
I'm a new rider. I just bought the CBR250R from Western Honda. The staff was very friendly and helpful and everyone down there was always smiling. I got a great deal and they got me financed even though my credit isn't great. I never felt pressured into buying anything and the whole process from start to finish was smooth. I never once felt like I was being "sold" anything. I left the dealership and put 50 miles on the bike right away. It is a real easy to handle bike and I know I am going to enjoy cruising to work and around town on it. Thank you everyone at Western Honda!
I'm a new rider and I bought a Honda CBR250R from Western Honda. I tried working with Apache Motorcycles but they were a bit too slow in responding. Western Honda was prompt and friendly. They also delivered the bike to my home for small fee. Overall my experience was good and I am happy with my new bike. I use it almost everyday for riding to work.
Best dealership I delt with. I recieved the best deal through email contacts. Very respectful Service members, Staff, and Sales managers. I drove from the West valley just to buy from Western Honda. I will recommend Western Honda to everyone. Thanks Western Honda
Bought a brand new 2011 Honda Shadow Areo 750 from Western Honda. I love the bike, looks great with all of the chrome and everyone comments me on how beautiful the bike is. I get 54 miles to the gallon around town. It really breaks my heat to spend only 7 dollars a week on gas to go to work. I recomend to anyone to go to Western Honda, Great people, Great Prices and execellent service.
Brian hooked me up! Got my first bike there yesterday and that was fast, easy and all of the staff there I spoke to were really nice and friendly. A good first experience!
I recently purchased a new Honda CBR250R from Western Honda. First off, their prices are outstanding compared to any of the other shops in the area I've seen. You don't even need to bargain, their prices are well below MSRP to begin with. Also, if you purchase a bike there, you get a great discount (for life), off of parts and accesories. Would highly recomend shopping there, very knowledgeable, friendly and helpful staff.
brian was awesome great deal on cbr 250r. highly reccomend western. quick fast and efficient.
Brian is one of the best sales person, he beat another deal that I got from a different dealer and made it simple and easy for me to purchase my new CBR1000RR sport bike. Randy was also very helpful with the paperwork and explained all the details I needed to know! I highly recommend purchasing from Western Honda!
Just bought a new CBR250R from Brian. Best buying experience I ve had in 40 years of riding. Everyone at Western have been terrific to deal with. Try these guys out, they are that good.
Western Honda was great in getting my late model bike. They even went all out and cleaned the carb, new plugs and everything. You can t beat the prices here and Brian was as good as they come in customer service. I will deffinately be back.
Great service, quick friendly dealers. Purchased my new CBR250R from them and was totally satisfied!
I liked the service at Western Honda and everyone was friendly and helpful. I purchased a new CBR250R!
I purchased a crf450x best deal I could find. Great dealerships
Service was fast quick and easy made for a good expirence. Staff was knowledgeable and courteous. Kristin was who I worked with in the sales and was very helpful and made the sale fast. Would recomend buying from the shop.
im here at western honda in scottsdale az i just got my first dirt bike. my dad got his first dirt bike here in 1976. he got a xr75 and i got a crf80. can t wait to ride!!! thank you Western Honda!!! thanks to brian, max and drake!!!
I love my new Honda Goldwing. Western Honda gang is a great group. You have to come out for Max s BBQ chicken on Saturday s. I have had older Goldwings and it is really a fantastic feeling to be on a new one. Thanks to Randy for his help with the finance part of it. I suggest that you come in to Western Honda if you are in the market for a motorcycle. Roger
DAVE- Sales saff was very easy to work with and i felt very comfortable through the whole process..Max and Brian were very helpfull. The 2012 Goldwing was just what I wanted. THANK YOU!!!
Awesome Customer service!! great selection on motorcylces. Western Honda Motorcycles is the place to go!!!
just bought my 2012 Honda goldwing airbag. i searched for my motorcycles all over the country. This place is the best Honda motorcycle dealer in the U.S. the crew are amazing. it acutually unlike other motorcycle dealers, they have the best prices on motorcycles. they don't bullshit. i flew over from florida to here beacuse i couldn't find better price or motorcycle then this place. and since i came the have acually have one of thier great staff drive me to the hotel they even ask me if i needed a ride anywhere in pheinox Arizona. i had chance to ride and enjoy some four wheeelers from their store. i just want to say thanks to all of them, Brian, Alan, Max and all of your staff in Westren Honda.it was great doing bussiness with you. mussab.
I just picked up my new Honda VT1300 Interstate from Western Honda and I am very happy with the deal I got from them. Brian my salesman is professional and the parts manager was as well. I am from North Dakota and flew into Scottsdale to purchase this scooter, so that should say how much incentive I had to buy from this dealer.
I started looking for a Ruckus for a weekend project and went into Western Honda to see them in person. Brian was the first person to assist me and was amazing. Spent some time talking to Max which was another great person to deal with. The whole group over at Western Honda are a breeze to deal with and very helpful. Thanks for making me a happy customer!
I sold my honda 750 ace not to long ago and decided to get a honda vtx 1300. I found 1 at western honda, then I met Brian, Max and the rest of the western honda crew! The best place to buy a motorcycle! Everybody is helpfull and I will go back there for some extra/aftermarkets parts to make my VTX looks and performe better!! Thanks Western Honda for the good deal and I love my bike!
To Max and crew of Western Honda, Thank-You for all your help on my 1st new motorcycle a 2012 Honda Goldwing. Ive been hoping for one and was told no for a long time. Max and the finance real person made my dream come true. The home town feeling was and is great. I got my daughter hooked on bikes and she took the safety corase and now is riding.I see why honda is home style. I'll alway come home for service and just to talk for info and a safe place to relax and talk. Thank-you western honda,and Max thank-you.... my handle: CoffeePot
We just bought a honda cbr250r motorcycle today. It was our first one. Thanks to the great service we felt welcome and we learned so much. Max was very nice and so patient with us. The best costumer service:)
my goldwing is smooth as silk. I have had this motor for 3 years made trips to Canada,North Carolina(the Dragon Tail,and the coast of the Pacific. Anyway the wing and Western Honda have always have had my back thanks
I bought a Honda Rebel at Western Honda today. It was my first motorcycle (let the mid-life crisis begin!) so I shopped around a lot. Brian at Western treated my very well and was very patient with all of my questions. And he made a great deal for me! I was totally satisfied with the deal. The whole process couldn't have been easier. If you're in the market for a Honda you DEFINITELY need to check with Western. I live in east Mesa but will make the trip to Scottsdale when I'm ready for the next bike.
Two weeks ago today, I decided to completely change motorcyles, and motorcycle manufacurers. BRIAN at Western Honda whom I spoke to that day referred me to another Honda dealership here in the valley where they had the bike of my dreams...a brand new CBR1000 REPSOL EDITION! After completing the trade in of my current bike and riding the new one I knew that I had bought the perfect bike. Honda's reliability power and outright styling is unsurpassed. Thanks to WESTERN HONDA ..they went out of their way to change my life...I could not be more impressed. God bless you guys.
Apr 10, 2012 I just bought a 2012 Gold Wing ABS on Sat and was very impressed with the effort to get the deal done in a timely manner. I even changed from a red to a black bike with no problems while the paperwork was being taken care of. After purchasing the bike I went to parts for a helmet and was treated just as good there. I would definitely recommend Western Honda to my friends and family.
We were unsure how purchasing a bike out-of-state would go due to past experience with information/prices changing once at a dealership. Must say, Brian and everyone involved with Western Honda team were great!!! Honest to a tee, helpful, knowledgeable and no games !!! They are fair and do what they say will do within reason. You cannot go wrong here. We purchased one of the blow-out deals and could not be more pleased !!!! Thank you Western Honda & Brian !!!
03/10/12 As a first time motorcycle buyer, I was very impressed with the quality of service and the no pressure attitude I experienced at Western Honda. The staff was willing to work with me on price and even threw in a new helment. Over all I am a very satisfied customer and reccomend people check out Western Honda for there next purchase.
- Mar 9, 2012 I bought a VT1300 from Western Honda. The bike is incredible, the sales staff great. No pressure, just a lot of knowledge and enthusiasm. I'd buy from them again and recommend friends. The service and parts staff were great also. I picked up some accessories at the time of purchase and came back later for more because the prices were reasonable.
Steven - Mar 7, 2012 Arvin - Mar 7, 2012 The service is great, staff is knowledgeable and friendly. Have had my Goldwing serviced there twice this winter and will be taking it back in the future. I found the prices reasonable. I got an appointment and they were ready for my arrival and had the service completed in a timely fashion. They exceeded my expectations.
March 7th, I just bought a bike at Western Honda as well as accessories for it. Everybody at the dealership was great. Western Honda reminds me of what motorcyle dealerships were like 45 years ago when I started riding. People who know and care about bikes there to give you service and make you happy without any bait and switch or high pressure tactics. I have already sent a firend of mine their and he also purchased a bike and was very happy with his experience. My dealings with Max and Brian in slaes and Shawn in parts have been great. I highly recommend Western Honda.
When I decided to buy my first motorcycle, I visited several local honda dealers and found the folks at Western Honda to be the most helpful. In deciding which bike to buy, Max sat down with me and we discussed the in's and out's of several of the models I was considering. Once I chose the Shadow Aero, the rest of the sales process went smooth and easy. I financed and setup delivery in just an hour or so. I've enjoyed my motorcycle tremendously and have brought it back to Western for service and feel very confident that it is being well maintained. When I decide to buy another bike I will start with Western Honda. Thank you. -Larry K.
Yogi - Mar 1, 2012 Due to my wife wanting a better ride, I went looking for a Goldwing, I contacted Brian at Western Honda and he gave me a great deal, He was also very patient with me as I was renting one to verify I really wanted one. Well after the rental I did and they were great about getting me exactly what I wanted. So last Saturday I picked up my new Goldwing Level 4, Took it back in for its first service yesterday ;^) Also to have some of the accessories I ordered installed on the bike. It's nice having a dealership that cares about its customers.
Nothing like buying from a family-owned business. Better service all around and most important is time well spent getting all the information needed to purchase what you want and need, not what the corporations want to sell you. I bought exactly what I wanted at a good price from Western Honda. The salespeople were knowledgeable, friendly and took the time to work with me. The Honda Sabre Chopper is great looking, dependable, low maintenace with a simple, short break break-in period.
joe d - Feb 18, 2012 new to arizona ,i have had hondas all my life. this time i wanted a scooter (elite) , brian in sales was a big help with the great deal, all the guys are great here , parts dept also very helpful. ill be back!
Marco - Feb 7, 2012 Recently traveled from El Paso, TX to Scottsdale Arizona to buy a new motorcycle from Western Honda. Kristin and the staff made it easy as can be and provided me the best deal in the region. Thank you guys can't recommend you enough. I will def be returning for my next bike.
Mike - Jan 13, 2012 Just picked up my 2012 CRF450R from Western Honda and as usual dealt directly with Brian. I think this is the 10th bike I have bought there and 2 generators and actually a quad for a girl. Filled in the quote request and Brian called me at the range on Mon. hit me with an OTD price that was lower than my target swung in we loaded it in about 20 minutes and was back at work in no time(well back at work's parking lot with small groups ooogling over my new scooter.
Shane - Jan 12, 2012 We just bought a bike from Western Honda. The process was quick and "painless". Brian had the bike waiting for us when we got there and was so nice to work with. We live kinda far away from the store so it was great to have things ready when we got there. Randy in finance really helped us out with payments, and made it so we could get exactly what we wanted at a price we could afford. They were both so great to work with. We are now customers for life! We will be referring all our friends and family to them. Thanks.
Thank you Brian for the great deal on my new Quad. You guys did a beautiful job making it pretty. I will always recommend you guys , best deals in Arizona... I know..Thanks again, Nancy Kohl
Greg in Mesa - Jan 4, 2012 Today Just Bought a 2011 Honda Shadow Aero VT750 Dark Candy Red Brand New from Western Honda in Scottsdale, AZ. The Salesman Was Brian who gave me a very good Out the Door Cost of the Bike and Randy in Finance who worked with me and my credit situation to make the Purchase happen. I have bought many Cars over the years and have to say this was the easiest and most stress-free experiences of them all. Both Brian and Randy were very Friendly, easy to talk with and straight forward in the options I had and were able to give me a Deal that I felt good about. I found Western Honda on the Internet while looking at Hondas and soon discovered they are the Largest Dealer in Arizona and had a lot of positive reviews. Its nice to know they Sell Honda Motorcycles and off-road vehicles and not other brands or even Cars, so they are dedicated to Honda Motorcycles which meant a lot to me. The Store itself is located in a very nice Area and easy to get to and lets face it Scottsdale is a Beautiful place. Bottom line: if you want the best deal available from a Store that is dedicated to Honda Motorcycles and has Parts and Service all in one great location, Western Honda in Scottsdale is the place to go!
Manyo - Dec 28, 2011 Been shopping for a new CRF250R and was recommend to Western Honda. So I called them up and was assisted by Kristin from sales who took down all my info and got me approved for my bike all within 20mins. I drove all the way up from Tucson and was in and out within an hour. I was extremely impressed. Everyone from sales to parts department were awesome. I will continue to recommend them to my friends and family.
dave hanson - Dec 28, 2011 ....Just bought a 2012 crf 250 from western Honda today they were great to deal with and not only gave me a great price but Randy in finance was very helpful in getting me the best rate possible. The bike was set up right and ready to go!!!!!! Shawn and the parts guys were helpful in getting me the things i would need to service the bike. Thanks again guys and i will be back to do more bussiness...Thanks Dave
Ken - Dec 28, 2011 I am very happy with my motorcycle purchase from Western Honda today. The salesman, Brian, got me a great deal on my new 2012 CRF450R. The purchasing experience was easy and completely hassle-free. I will definitely be doing business with Western Honda again. Highly recommended dealer.
Sohrab - Dec 27, 2011 I visited Western Honda and was impressed by their respect and honesty. I worked with my salesman Max on the purchase of a Honda Rancher quad. He was extremely knowlegable about the quad and gave me great information without being pushy on the sale. He worked with me on the price as well and gave me a great discount and help me meet my financial limit. I would recommend anyone to him for future purchases.
Jake - Dec 22, 2011 I came to western Honda looking for a scooter. I got the perfect one and couldn't be happier. The people there are very nice, and I got a great deal. I highly recommend western Honda.
Dec 19, 2011 Just moved from Europe to Arizona and bought a 2012 Honda Rebel motorcycle from Western Honda. Guys are very nice and professional. You get good advices and deals (and also spent some nice time to talk to them).I really reccomend the place.
SCOTT - Dec 17, 2011 This is where to buy your next Honda. Used the online request a quote from their website, received a reply within 1 day, unlike other dealers whom I requested a quote and never heard anything back, went in and contacted Brian, who quickly got me out the door with my new 2012 honda CR450R motocross bike. Thank you Western Honda for the hassle free buying experience. You will see me again for future purchases.
Mike - Dec 9, 2011 I bought 3 new rancher trx420 quads from Western Honda I found the finance department extremely friendly and easy to work with. We got all our gear there and will always use there service department for the maintenance and repairs. Really great job guy's 150% awsome and fun. thanks
Justin - Dec 8, 2011 I bought my first new dirt bike from Western Honda. I dealt with Brian and he was awesome to work with. The whole transaction barely took any time and everybody over at Western answered all of my questions and were great to deal with. I highly Recommend that you give Western Honda a try if your in the market for a new or used bike or quad. Thanks, Justin
Billy - Dec 6, 2011 Western Honda set me up with my first motorcycle. I have just recently moved to Tempe from Portland. I was excited to purchase a motorcycle and ended up choosing Western Honda. Western Honda set me up with the bike and the deal that I was happy with. I really appreciated the time and the effort they put into making me feel comfortable about my decision. I highly recommend purchasing your motorcycle from Western Honda. Billy-2011 Phantom
Balaabiraman - Dec 3, 2011 Best deal I got on my new Honda motorcycle. The inventory had a good collection of all the models & colors I was looking for. The sales team knew exactly what I wanted & made the best offer. They took time to explain every little detail on the numerous questions I raised about the buy. I highly recommend visiting this place atleast once before buying a new motorcycle.
Robby - Nov 29, 2011 Excellent Experience Nov. 25th, 2011 - Western Honda's customer service rep. Brian was excellent to deal with. Upon arrival I was greeted respectfully and professionally, I shared with him what I was interested in purchasing and he located it in stock within minutes within another 15 minutes we had negotiated an excellent price on a 2012 Honda Foreman TRX500 w/ Power Steering, within another 20 minutes the finance dept. secured my loan through Honda Finance and I was loading up my new ATV on the trailer. Thank you Western Honda
AZ_Mom - Nov 29, 2011 I am always so happy with the service here. I've brought my bike in for numerous service items (oil changes, custom work, etc) and have been very happy with the Service Manager Jason. He is so polite and knowledgeable. He always seems genuinely pleased to see or hear from me and his estimates are always reasonable. I will never go anywhere else to have my bike serviced, and will be buying all my future bikes and parts from here as well. Western Honda has been family owned for over 40 years, unlike those ridiculous Ride Now dealerships who have no idea what they are doing.
Brian - Nov 29, 2011 Purchased a 2011 Honda CBR250R from Brian this past Friday 11/25/2011. Western Honda had several on the floor, ready to go. Brian got the paperwork taken care of quickly, and I rolled off the lot 30 minutes after walking into the showroom. My step son purchased a VTX1300 from Brian one year ago, and I returned to him because of the excellent care he took with Don during his first ever motorcycle purchase. The next time any of my family feels the need for another bike, I'm positive we will deal with Western Honda and Brian.
Daniel - Nov 26, 2011 I had a bad experience with another dealer (Ride When??). Based on that experience I had given up on getting a fair deal on a new bike. A buddy of mine told me about Western Honda, I went to their website and I found the exact bike I was looking for. Contacted Max and he made me a great deal, even threw in some goodies. I was in and out in less than 15 mins with my bike in my truck. This versus 2.5 hours with no deal at the other dealership. Thank you Max and Western Honda for renewing my faith in motorcycle dealerships. I highly recommend Western Honda and especially "Max" the guy who will get it done.
Shrek. - Nov 25, 2011 I bought a 2011 Honda Fury VT1300 from Western Honda. This is the smoothest bike I've rode in a long time. I've been on Harley's and rockets and the Fury beats them all. Very little vibration as compared to a Harley and it's not as fast as my Busa which keeps the speeding tickets at a minimun. Western Honda was very friendly when I came into the store. They didn't bombard me like other dealerships and answered my questions as needed. I can't wait to customize this bike. I've taken it to multiple bike nights and it is a head turner. No one realizes it's a Honda till they are up on it. And the reviews that I've received from people have been great. Thank you Western Honda for your help
Cory - Nov 23, 2011 I bought a 2011 HONDA FURY VT1300 from Max at Western Honda....What can I say about this bike that the Fury doesn't scream on it's own? This is the sickest, badest bike out there, bar none. The handling on this bike is...well, it handles like a Honda. The fury is an absolutely a show stopper. No matter where you go, there is always someone right there to ask about it. I've only been dealing with Western Honda since I purchased this bike but I can't imagine going anywhere else now. I've ordered multiple upgrade parts and everytime I come in, the sales team is always friendly. They remember who I am and ask about the Fury. Parts Service has answered all of my questions and taken care of any doubts or concerns I've had. I'll be coming back to Western Honda for all of my needs, parts, service and future purchases.
Eric ý - Nov 4, 2011 Once again Western Honda beats all prices!!! I bought my first bike from them 5 years ago, a 2006 Honda Shadow Spirit VT750. They beat every price in the valley. Max my salesman went above and beyond to make the deal happen. I'll be honest, I really hadn't been to Western all that much in the past 5 years (other than oil changes) because the bike worked flawlessly over that time. When I was looking to upgrade to a bigger bike, the first place I called was Western. I walked in and once again Max was my salesman, and yes he remembered me, and that's something I appreciated. I was looking for a 1300cc bike either the Stateline or the Fury VT1300.... Max helped me weigh out the pros and cons of both. I was leaning towards the Stateline. So as a good consumer should I went and shopped around a bit.... Conclusion Western matched the price for a 2010 Stateline with ABS with quotes I was getting from other places on a Stateline without ABS..... Couldn't be happier with my bike and with the price I got for my trade in as well. Best Honda dealer in the valley hands down. Thanks to those guys and especially Max for making me once again a satisfied customer. just ordered my new blacked out Cobra pipes!! And yes they are competitive with their service prices as well. Other places wanted $200 Show less
david - Nov 9, 2011 I bought my new 2011 CBR1000 RR ABS from western Honda. My situation was very difficult to process due to me being deployed in Afghanistan. I had called then up letting them.know I was Interested in bike but I still had about two months.left in my deployment. They said they will do all they can to help me through this long process. Sure.enough they did. They was only able to contact me via email and they still strived to help me get the bike I wanted so bad. They said they would hold thebike for a 1000 depositand.I went.with it. Throughout thewhole time we kept contact and they keep updating me on my bike as well as providing me pictures of my soon to be bike. To make things even better, I ordered parts from western Honda and asked to get it put on for me so when ipick up the bike it will already be installed. They did that for me as well and I was very pleased. They even advised for specific parts to fulfil the performance I was looking for. When I got to the dealer the bike was outside waiting for me to get on it ... from western Honda. My situation was very difficult to process due to me being deployed in Afghanistan. I had called then up letting them.know I was Interested in bike but I still had about two months.left in my deployment. They said they will do all they can to help me through this long process. Sure.enough they did. They was only able to contact me via email and they still strived to help me get the bike I wanted so bad. They said they would hold thebike for a 1000 deposit and.I went.with it. Throughout thewhole time we kept contact and they keep updating me on my bike as well as providing me pictures of my soon to be bike. To make things even better, I ordered parts from western Honda and asked to get it put on for me so when ipick up the bike it will already be installed. They did that for me as well and I was very pleased. They even advised for specific parts to fulfil the performance I was looking for. When I got to the dealer the bike was outside waiting for me to get on it and claim her. It was as smooth as I hope it would be due to me living in Tucson and not having flexible days to go uptown Phoenix a second time that week. Overall, the dealership and Brian McClain (stuck with me throughout thewhole thing to get me the sale) were very patient and considerate that I was deployed and wanted the. BIke regardless of the hassel it was. I recommend this dealer to anyone who wants top line Honda bikes as well as a superb service that makkes you feel very welcomed. How is the bike? It is as I dreamed. The part I had them put was a full exhaust with a power commander. It runs very smooth and powerful. No leaks what so ever. Great installation service as well as parts. Thanks you western Honda for helping me out and I'm very appreciative. Continue to provide your customers with a wide smile on their faces. Military friendly dealer Show less
Yacheng ý - Nov 2, 2011 I bought a 2012 Honda Goldwing Gl1800 in Pearl White from Max at Western Honda and the whole experience was smooth start to finish. They had an excellent selection of Wings to choose from, and their pricing was the best in the Valley. There was a small shipping defect on the dash that was picked up on initial inspection and Jason the Service Manager was right on it, taking pictures and getting a replacement part ordered from Honda to make it right. Mike in parts did an excellent job in helping my wife find the right size helmet, and having all of our gear ready when we picked up the bike. This is my second Goldwing and I plan to be a long term customer of Western Honda with service like this.
nicky ý - Nov 1, 2011 This is the first bike I have bought and financed with Western Honda and they helped me through it with no problems! I ended up buying a honda ruckus and they got me the best deal possible. I would recommend western honda to any one that wants great service and great prices!
Oct 28, 2011 I just bought a 2012 CRF250R there today and man this bike looks sick. This is my second purchase from western honda. My last bike was a 2007 CRF250R that I bought from these guys and I have had no problems with that bike. I have over 125 hours of mx racing and the bike is still running strong. I cant wait to take my new bike out to the track. Thanks Western Honda.
Just upgraded from a 2006 49cc Metropolitan Scooter to the 2010 SH150. Why did I not do this years ago? Walked in and spoke with Max, 1 week later I traded up with $0 out of pocket. This is scooter purchase #3 from Western, will be back when the kids can drive to pickup a couple more.
This is our second purchase from Brian and Western Honda and both deals were perfect. They treated us very well taking the time to answer all of our questions and even test drive some different options to better understand them. The pricing was very straight forward. We asked for the Brian's best out the door price and when he gave us the number it was better than the other shops and we closed the deal. These guys are great, low pressure and great to deal with.
Just got a new Honda CBR250R from Western Honda. This being my first bike the whole process was somewhat new to me, but Max walked me through the process and got me riding with minimal effort and fuss. Everyone there was nice to deal with and knowledgeable. Couldn't be happier with the purchase or the experience. I put 30 miles on it on day one and I can't wait for thousands more. The bike is excellent to ride, handles like a dream and is perfect for getting around town on. I fully expect to return here when I'm ready to make my next purchase.
- Oct 21, 2011 I just put 300 miles on my new Honda CBR250R that I bought at Western Honda. I felt great about the purchase, as well as the negotiation process, and Max was truly an excellent help in making the deal work for me. I had one setback, where I had to take the bike back for a couple reajustments to the clutch lever in the first 24 hours, but it was no problem for the maintenance crew to make a tweak here and there -- and as I researched more about the issue, I found that it truly was not a problem at all -- certainly not enough to take my rating down from 5 stars. All-in-all, I couldn't be happier about the CBR250. I transitioned from riding little motor scooters and mo-peds, and there was no learning curve at all! I sat on the CBR, practiced a couple quick stops and some cornering on a side street next to the dealer, and I already felt like I'd been riding it for years. Not to mention, I've seen my neighbors checking it out, kids love it, my girlfriend even thinks it's great, and man, when you fill up after going 200 miles, and it only costs you $8.00..... you know exactly why you got it!
What's not to like? Great price on the scooter, (Honda SH150i), They actually allowed me a short test ride (Thanks to Brian, sales manager and Max, sales rep), great financing from American Honda (Special rates through June 2011), The parts guys were really beyond helpful, just great. Shawn spent all the time I needed to fit me with a riding jacket, and even arranged to lend me a jacket to ride home in while mine was on order (I needed a different color and needed to ride 175 miles home.) They helped me find a great helmet that fits perfect. Jason, the service manager located a shop manual for me, even though the new ones were out of stock and unavailable. All of this and still the best prices on everything I bought. Yes I checked the online merchants and Western beat them all even after taxes. If you are thinking of a Honda see these guys before you buy!
Just upgraded from a 2006 49cc Metropolitan Scooter to the 2010 SH150i. Why did I not do this years ago? Walked in and spoke with Max, 1 week later I traded up with $0 out of pocket. This is scooter purchase #3 from Western, will be back when the kids can drive to pickup a couple more. We called Western Honda and talked to Max in sales. He assured us that the 125 mile drive to Scottsdale would be worthwhile. He was great to deal with. The purchase was easy, fun and quick. We will be back to see Max for our next bike. Wonderful Service. We shopped around for about a week for my husband's new 2012 Honda 450 dirt bike. We first went to Coyote Honda In avondale and attempted to purchase a bike. We had a horrible experience there so we called Max who was previously very nice and polite. I told Max about our experience at the other dealership and how disappointed we were. Max assured me we would have a pleasant experience at Western and gave me a great deal over the phone. He then took down my pre-approval number and worked out all of the details before we arrived. Upon arrival to Western Honda we found our new dirt bike sitting by the door with our name on it. The paperwork was exactly what we discussed and everyone was super friendly. We were in and out in about 30 minutes. Thank you Max and staff for making this purchase so easy and enjoyable! We will be repeat customers. I just bought a new Rubicon. The price was the best I had found anywhere and they were straight forward with me and we made the deal over the phone. They went to work getting it out of the crate and putting it together when I arrived at the dealership it was sitting by the door ready to go. The deal went very quickly and a few moments later I was on my way home. I usually don't buy extended warranties but they gave a great price for 5 years coverage so I thought it was the reasonable thing to do. Thanks Max I enjoyed the process. This is exactly why I keep coming back to Western Honda! I am a local vet racer and just purchased a 2012 Honda CRF450F today from Max. They gave me the deal I wanted with no BS. Everyone was friendly and i was in and out fast. I would recommend this shop to anyone in the market for a bike. Love this place!!! Everyone here was incredibly friendly and helpful. They also have quality products at great prices. I've tried going to other dealers and didn't find near the quality of service the folks at Western Honda provided. They worked non-stop to get me the bike I wanted, which is far more than I can say for anyone else. The sales staff isn't pushy at all, and the parts guys are knowledgeable and helpful. I recommend them for your motorcycle and atv needs, especially if you're looking for a Honda. awesome experience buying my new bike from Western Honda! best price in the Southwest on the new bike and a good price on my trade-in. I arrived about 20 minutes before they closed and they stayed late to set me up as I drove 500 miles to get there; great prices on accessories, very helpful, and they made sure to pay off my trade-in in good time. I can't say enough about how nice they are and how they lived up to their word! Honest, good people. thanks so much! Liked: Service, Value I have a hard time trusting anyone with anything these days especially dealers. I just recently tradad a motorcycle for a used 98 Valkyrie. From the sales staff to the service department I have been treated extremely well. They are not high pressure. The bike had some known quirks that needed to be taken care of when I bought it and a couple of minor problems that happened after the purchase. I was ready for a fight every time I entered the door just to get anything done.Not here, they have kept their word and made sure to let me that if it was not right they would make it right until I was satisfied no questions asked. Give them a shot for sales, service & parts. I think you will be surprised that not all dealers are crooks Liked: Service, ValueBack in January I was shopping around for my CBR when I can accross Western Honda's page online, they had one of the best prices in the valley, so I wanted to make sure I stopped by here before I made a decision, it was the second shop I went to and I didn't need to go any further. I was gretted by Max as soon as I walked in the door and he was great, showed him the bike that I wanted and what it was listed for on their site and we got right to it. I threw a wrench into things when I went to finance it through my Credit Union, but even through all that they were able to get me on it and out the door the same day. He even took pictures of me with my new purchase and emailed them to me to share with friends and family, they even called during the first two weeks to see how I was doing and make sure I was happy with my bike. This is definately an experience I would recommend to others who are interested in making a first time purchase or just looking for another ride.