Western Honda Motorcycles Phoenix Area AZ/ ATVs, Scooters and Dirt Bikes- Customer Reviews

When I decided to buy my first motorcycle, I visited several local honda dealers and found the folks at Western Honda to be the most helpful. In deciding which bike to buy, Max sat down with me and we discussed the in's and out's of several of the models I was considering. Once I chose the Shadow Aero, the rest of the sales process went smooth and easy. I financed and setup delivery in just an hour or so. I've enjoyed my motorcycle tremendously and have brought it back to Western for service and feel very confident that it is being well maintained. When I decide to buy another bike I will start with Western Honda. Thank you. -Larry K.

Mike ‎ - Jan 13, 2012 Just picked up my 2012 CRF450R from Western Honda and as usual dealt directly with Brian. I think this is the 10th bike I have bought there and 2 generators and actually a quad for a girl. Filled in the quote request and Brian called me at the range on Mon. hit me with an OTD price that was lower than my target swung in we loaded it in about 20 minutes and was back at work in no time(well back at work's parking lot with small groups ooogling over my new scooter.

Shane ‎ - Jan 12, 2012 We just bought a bike from Western Honda. The process was quick and "painless". Brian had the bike waiting for us when we got there and was so nice to work with. We live kinda far away from the store so it was great to have things ready when we got there. Randy in finance really helped us out with payments, and made it so we could get exactly what we wanted at a price we could afford. They were both so great to work with. We are now customers for life! We will be referring all our friends and family to them. Thanks.

Thank you Brian for the great deal on my new Quad. You guys did a beautiful job making it pretty. I will always recommend you guys , best deals in Arizona... I know..Thanks again, Nancy Kohl

Greg in Mesa ‎ - Jan 4, 2012 Today Just Bought a 2011 Honda Shadow Aero VT750 Dark Candy Red Brand New from Western Honda in Scottsdale, AZ. The Salesman Was Brian who gave me a very good Out the Door Cost of the Bike and Randy in Finance who worked with me and my credit situation to make the Purchase happen. I have bought many Cars over the years and have to say this was the easiest and most stress-free experiences of them all. Both Brian and Randy were very Friendly, easy to talk with and straight forward in the options I had and were able to give me a Deal that I felt good about. I found Western Honda on the Internet while looking at Hondas and soon discovered they are the Largest Dealer in Arizona and had a lot of positive reviews. Its nice to know they Sell Honda Motorcycles and off-road vehicles and not other brands or even Cars, so they are dedicated to Honda Motorcycles which meant a lot to me. The Store itself is located in a very nice Area and easy to get to and lets face it Scottsdale is a Beautiful place. Bottom line: if you want the best deal available from a Store that is dedicated to Honda Motorcycles and has Parts and Service all in one great location, Western Honda in Scottsdale is the place to go!

Manyo ‎ - Dec 28, 2011 Been shopping for a new CRF250R and was recommend to Western Honda. So I called them up and was assisted by Kristin from sales who took down all my info and got me approved for my bike all within 20mins. I drove all the way up from Tucson and was in and out within an hour. I was extremely impressed. Everyone from sales to parts department were awesome. I will continue to recommend them to my friends and family.

dave hanson ‎ - Dec 28, 2011 ....Just bought a 2012 crf 250 from western Honda today they were great to deal with and not only gave me a great price but Randy in finance was very helpful in getting me the best rate possible. The bike was set up right and ready to go!!!!!! Shawn and the parts guys were helpful in getting me the things i would need to service the bike. Thanks again guys and i will be back to do more bussiness...Thanks Dave

Ken ‎ - Dec 28, 2011 I am very happy with my motorcycle purchase from Western Honda today. The salesman, Brian, got me a great deal on my new 2012 CRF450R. The purchasing experience was easy and completely hassle-free. I will definitely be doing business with Western Honda again. Highly recommended dealer.

Sohrab ‎ - Dec 27, 2011 I visited Western Honda and was impressed by their respect and honesty. I worked with my salesman Max on the purchase of a Honda Rancher quad. He was extremely knowlegable about the quad and gave me great information without being pushy on the sale. He worked with me on the price as well and gave me a great discount and help me meet my financial limit. I would recommend anyone to him for future purchases.

Jake ‎ - Dec 22, 2011 I came to western Honda looking for a scooter. I got the perfect one and couldn't be happier. The people there are very nice, and I got a great deal. I highly recommend western Honda.

Dec 19, 2011 Just moved from Europe to Arizona and bought a 2012 Honda Rebel motorcycle from Western Honda. Guys are very nice and professional. You get good advices and deals (and also spent some nice time to talk to them).I really reccomend the place.

SCOTT ‎ - Dec 17, 2011 This is where to buy your next Honda. Used the online request a quote from their website, received a reply within 1 day, unlike other dealers whom I requested a quote and never heard anything back, went in and contacted Brian, who quickly got me out the door with my new 2012 honda CR450R motocross bike. Thank you Western Honda for the hassle free buying experience. You will see me again for future purchases.

Mike ‎ - Dec 9, 2011 I bought 3 new rancher trx420 quads from Western Honda I found the finance department extremely friendly and easy to work with. We got all our gear there and will always use there service department for the maintenance and repairs. Really great job guy's 150% awsome and fun. thanks

Justin ‎ - Dec 8, 2011 I bought my first new dirt bike from Western Honda. I dealt with Brian and he was awesome to work with. The whole transaction barely took any time and everybody over at Western answered all of my questions and were great to deal with. I highly Recommend that you give Western Honda a try if your in the market for a new or used bike or quad. Thanks, Justin

Billy ‎ - Dec 6, 2011 Western Honda set me up with my first motorcycle. I have just recently moved to Tempe from Portland. I was excited to purchase a motorcycle and ended up choosing Western Honda. Western Honda set me up with the bike and the deal that I was happy with. I really appreciated the time and the effort they put into making me feel comfortable about my decision. I highly recommend purchasing your motorcycle from Western Honda. Billy-2011 Phantom

Balaabiraman ‎ - Dec 3, 2011 Best deal I got on my new Honda motorcycle. The inventory had a good collection of all the models & colors I was looking for. The sales team knew exactly what I wanted & made the best offer. They took time to explain every little detail on the numerous questions I raised about the buy. I highly recommend visiting this place atleast once before buying a new motorcycle.

Robby ‎ - Nov 29, 2011 Excellent Experience Nov. 25th, 2011 - Western Honda's customer service rep. Brian was excellent to deal with. Upon arrival I was greeted respectfully and professionally, I shared with him what I was interested in purchasing and he located it in stock within minutes within another 15 minutes we had negotiated an excellent price on a 2012 Honda Foreman TRX500 w/ Power Steering, within another 20 minutes the finance dept. secured my loan through Honda Finance and I was loading up my new ATV on the trailer. Thank you Western Honda

AZ_Mom ‎ - Nov 29, 2011 I am always so happy with the service here. I've brought my bike in for numerous service items (oil changes, custom work, etc) and have been very happy with the Service Manager Jason. He is so polite and knowledgeable. He always seems genuinely pleased to see or hear from me and his estimates are always reasonable. I will never go anywhere else to have my bike serviced, and will be buying all my future bikes and parts from here as well. Western Honda has been family owned for over 40 years, unlike those ridiculous Ride Now dealerships who have no idea what they are doing.

Brian ‎ - Nov 29, 2011 Purchased a 2011 Honda CBR250R from Brian this past Friday 11/25/2011. Western Honda had several on the floor, ready to go. Brian got the paperwork taken care of quickly, and I rolled off the lot 30 minutes after walking into the showroom. My step son purchased a VTX1300 from Brian one year ago, and I returned to him because of the excellent care he took with Don during his first ever motorcycle purchase. The next time any of my family feels the need for another bike, I'm positive we will deal with Western Honda and Brian.

Daniel ‎ - Nov 26, 2011 I had a bad experience with another dealer (Ride When??). Based on that experience I had given up on getting a fair deal on a new bike. A buddy of mine told me about Western Honda, I went to their website and I found the exact bike I was looking for. Contacted Max and he made me a great deal, even threw in some goodies. I was in and out in less than 15 mins with my bike in my truck. This versus 2.5 hours with no deal at the other dealership. Thank you Max and Western Honda for renewing my faith in motorcycle dealerships. I highly recommend Western Honda and especially "Max" the guy who will get it done.

Shrek. ‎ - Nov 25, 2011 I bought a 2011 Honda Fury VT1300 from Western Honda. This is the smoothest bike I've rode in a long time. I've been on Harley's and rockets and the Fury beats them all. Very little vibration as compared to a Harley and it's not as fast as my Busa which keeps the speeding tickets at a minimun. Western Honda was very friendly when I came into the store. They didn't bombard me like other dealerships and answered my questions as needed. I can't wait to customize this bike. I've taken it to multiple bike nights and it is a head turner. No one realizes it's a Honda till they are up on it. And the reviews that I've received from people have been great. Thank you Western Honda for your help

Cory ‎ - Nov 23, 2011 I bought a 2011 HONDA FURY VT1300 from Max at Western Honda....What can I say about this bike that the Fury doesn't scream on it's own? This is the sickest, badest bike out there, bar none. The handling on this bike is...well, it handles like a Honda. The fury is an absolutely a show stopper. No matter where you go, there is always someone right there to ask about it. I've only been dealing with Western Honda since I purchased this bike but I can't imagine going anywhere else now. I've ordered multiple upgrade parts and everytime I come in, the sales team is always friendly. They remember who I am and ask about the Fury. Parts Service has answered all of my questions and taken care of any doubts or concerns I've had. I'll be coming back to Western Honda for all of my needs, parts, service and future purchases.

Eric ý - Nov 4, 2011 Once again Western Honda beats all prices!!! I bought my first bike from them 5 years ago, a 2006 Honda Shadow Spirit VT750. They beat every price in the valley. Max my salesman went above and beyond to make the deal happen. I'll be honest, I really hadn't been to Western all that much in the past 5 years (other than oil changes) because the bike worked flawlessly over that time. When I was looking to upgrade to a bigger bike, the first place I called was Western. I walked in and once again Max was my salesman, and yes he remembered me, and that's something I appreciated. I was looking for a 1300cc bike either the Stateline or the Fury VT1300.... Max helped me weigh out the pros and cons of both. I was leaning towards the Stateline. So as a good consumer should I went and shopped around a bit.... Conclusion Western matched the price for a 2010 Stateline with ABS with quotes I was getting from other places on a Stateline without ABS..... Couldn't be happier with my bike and with the price I got for my trade in as well. Best Honda dealer in the valley hands down. Thanks to those guys and especially Max for making me once again a satisfied customer. just ordered my new blacked out Cobra pipes!! And yes they are competitive with their service prices as well. Other places wanted $200 Show less

david ‎ - Nov 9, 2011 I bought my new 2011 CBR1000 RR ABS from western Honda. My situation was very difficult to process due to me being deployed in Afghanistan. I had called then up letting them.know I was Interested in bike but I still had about two months.left in my deployment. They said they will do all they can to help me through this long process. Sure.enough they did. They was only able to contact me via email and they still strived to help me get the bike I wanted so bad. They said they would hold thebike for a 1000 depositand.I went.with it. Throughout thewhole time we kept contact and they keep updating me on my bike as well as providing me pictures of my soon to be bike. To make things even better, I ordered parts from western Honda and asked to get it put on for me so when ipick up the bike it will already be installed. They did that for me as well and I was very pleased. They even advised for specific parts to fulfil the performance I was looking for. When I got to the dealer the bike was outside waiting for me to get on it ... from western Honda. My situation was very difficult to process due to me being deployed in Afghanistan. I had called then up letting them.know I was Interested in bike but I still had about two months.left in my deployment. They said they will do all they can to help me through this long process. Sure.enough they did. They was only able to contact me via email and they still strived to help me get the bike I wanted so bad. They said they would hold thebike for a 1000 deposit and.I went.with it. Throughout thewhole time we kept contact and they keep updating me on my bike as well as providing me pictures of my soon to be bike. To make things even better, I ordered parts from western Honda and asked to get it put on for me so when ipick up the bike it will already be installed. They did that for me as well and I was very pleased. They even advised for specific parts to fulfil the performance I was looking for. When I got to the dealer the bike was outside waiting for me to get on it and claim her. It was as smooth as I hope it would be due to me living in Tucson and not having flexible days to go uptown Phoenix a second time that week. Overall, the dealership and Brian McClain (stuck with me throughout thewhole thing to get me the sale) were very patient and considerate that I was deployed and wanted the. BIke regardless of the hassel it was. I recommend this dealer to anyone who wants top line Honda bikes as well as a superb service that makkes you feel very welcomed. How is the bike? It is as I dreamed. The part I had them put was a full exhaust with a power commander. It runs very smooth and powerful. No leaks what so ever. Great installation service as well as parts. Thanks you western Honda for helping me out and I'm very appreciative. Continue to provide your customers with a wide smile on their faces. Military friendly dealer Show less

Yacheng ý - Nov 2, 2011 I bought a 2012 Honda Goldwing Gl1800 in Pearl White from Max at Western Honda and the whole experience was smooth start to finish. They had an excellent selection of Wings to choose from, and their pricing was the best in the Valley. There was a small shipping defect on the dash that was picked up on initial inspection and Jason the Service Manager was right on it, taking pictures and getting a replacement part ordered from Honda to make it right. Mike in parts did an excellent job in helping my wife find the right size helmet, and having all of our gear ready when we picked up the bike. This is my second Goldwing and I plan to be a long term customer of Western Honda with service like this.

nicky ý - Nov 1, 2011 This is the first bike I have bought and financed with Western Honda and they helped me through it with no problems! I ended up buying a honda ruckus and they got me the best deal possible. I would recommend western honda to any one that wants great service and great prices!

Oct 28, 2011 I just bought a 2012 CRF250R there today and man this bike looks sick. This is my second purchase from western honda. My last bike was a 2007 CRF250R that I bought from these guys and I have had no problems with that bike. I have over 125 hours of mx racing and the bike is still running strong. I cant wait to take my new bike out to the track. Thanks Western Honda.

Just upgraded from a 2006 49cc Metropolitan Scooter to the 2010 SH150. Why did I not do this years ago? Walked in and spoke with Max, 1 week later I traded up with $0 out of pocket. This is scooter purchase #3 from Western, will be back when the kids can drive to pickup a couple more.

This is our second purchase from Brian and Western Honda and both deals were perfect. They treated us very well taking the time to answer all of our questions and even test drive some different options to better understand them. The pricing was very straight forward. We asked for the Brian's best out the door price and when he gave us the number it was better than the other shops and we closed the deal. These guys are great, low pressure and great to deal with.

Just got a new Honda CBR250R from Western Honda. This being my first bike the whole process was somewhat new to me, but Max walked me through the process and got me riding with minimal effort and fuss. Everyone there was nice to deal with and knowledgeable. Couldn't be happier with the purchase or the experience. I put 30 miles on it on day one and I can't wait for thousands more. The bike is excellent to ride, handles like a dream and is perfect for getting around town on. I fully expect to return here when I'm ready to make my next purchase.

- Oct 21, 2011 I just put 300 miles on my new Honda CBR250R that I bought at Western Honda. I felt great about the purchase, as well as the negotiation process, and Max was truly an excellent help in making the deal work for me. I had one setback, where I had to take the bike back for a couple reajustments to the clutch lever in the first 24 hours, but it was no problem for the maintenance crew to make a tweak here and there -- and as I researched more about the issue, I found that it truly was not a problem at all -- certainly not enough to take my rating down from 5 stars. All-in-all, I couldn't be happier about the CBR250. I transitioned from riding little motor scooters and mo-peds, and there was no learning curve at all! I sat on the CBR, practiced a couple quick stops and some cornering on a side street next to the dealer, and I already felt like I'd been riding it for years. Not to mention, I've seen my neighbors checking it out, kids love it, my girlfriend even thinks it's great, and man, when you fill up after going 200 miles, and it only costs you $8.00..... you know exactly why you got it!

What's not to like? Great price on the scooter, (Honda SH150i), They actually allowed me a short test ride (Thanks to Brian, sales manager and Max, sales rep), great financing from American Honda (Special rates through June 2011), The parts guys were really beyond helpful, just great. Shawn spent all the time I needed to fit me with a riding jacket, and even arranged to lend me a jacket to ride home in while mine was on order (I needed a different color and needed to ride 175 miles home.) They helped me find a great helmet that fits perfect. Jason, the service manager located a shop manual for me, even though the new ones were out of stock and unavailable. All of this and still the best prices on everything I bought. Yes I checked the online merchants and Western beat them all even after taxes. If you are thinking of a Honda see these guys before you buy!

Just upgraded from a 2006 49cc Metropolitan Scooter to the 2010 SH150i. Why did I not do this years ago? Walked in and spoke with Max, 1 week later I traded up with $0 out of pocket. This is scooter purchase #3 from Western, will be back when the kids can drive to pickup a couple more.

We called Western Honda and talked to Max in sales. He assured us that the 125 mile drive to Scottsdale would be worthwhile. He was great to deal with. The purchase was easy, fun and quick. We will be back to see Max for our next bike.

Wonderful Service. We shopped around for about a week for my husband's new 2012 Honda 450 dirt bike. We first went to Coyote Honda In avondale and attempted to purchase a bike. We had a horrible experience there so we called Max who was previously very nice and polite. I told Max about our experience at the other dealership and how disappointed we were. Max assured me we would have a pleasant experience at Western and gave me a great deal over the phone. He then took down my pre-approval number and worked out all of the details before we arrived. Upon arrival to Western Honda we found our new dirt bike sitting by the door with our name on it. The paperwork was exactly what we discussed and everyone was super friendly. We were in and out in about 30 minutes. Thank you Max and staff for making this purchase so easy and enjoyable! We will be repeat customers.

I just bought a new Rubicon. The price was the best I had found anywhere and they were straight forward with me and we made the deal over the phone. They went to work getting it out of the crate and putting it together when I arrived at the dealership it was sitting by the door ready to go. The deal went very quickly and a few moments later I was on my way home. I usually don't buy extended warranties but they gave a great price for 5 years coverage so I thought it was the reasonable thing to do. Thanks Max I enjoyed the process. This is exactly why I keep coming back to Western Honda!

I am a local vet racer and just purchased a 2012 Honda CRF450F today from Max. They gave me the deal I wanted with no BS. Everyone was friendly and i was in and out fast. I would recommend this shop to anyone in the market for a bike.

Love this place!!! Everyone here was incredibly friendly and helpful. They also have quality products at great prices. I've tried going to other dealers and didn't find near the quality of service the folks at Western Honda provided. They worked non-stop to get me the bike I wanted, which is far more than I can say for anyone else. The sales staff isn't pushy at all, and the parts guys are knowledgeable and helpful. I recommend them for your motorcycle and atv needs, especially if you're looking for a Honda.

awesome experience buying my new bike from Western Honda! best price in the Southwest on the new bike and a good price on my trade-in. I arrived about 20 minutes before they closed and they stayed late to set me up as I drove 500 miles to get there; great prices on accessories, very helpful, and they made sure to pay off my trade-in in good time. I can't say enough about how nice they are and how they lived up to their word! Honest, good people. thanks so much! Liked: Service, Value

I have a hard time trusting anyone with anything these days especially dealers. I just recently tradad a motorcycle for a used 98 Valkyrie. From the sales staff to the service department I have been treated extremely well. They are not high pressure. The bike had some known quirks that needed to be taken care of when I bought it and a couple of minor problems that happened after the purchase. I was ready for a fight every time I entered the door just to get anything done.Not here, they have kept their word and made sure to let me that if it was not right they would make it right until I was satisfied no questions asked. Give them a shot for sales, service & parts. I think you will be surprised that not all dealers are crooks Liked: Service, Value

Back in January I was shopping around for my CBR when I can accross Western Honda's page online, they had one of the best prices in the valley, so I wanted to make sure I stopped by here before I made a decision, it was the second shop I went to and I didn't need to go any further. I was gretted by Max as soon as I walked in the door and he was great, showed him the bike that I wanted and what it was listed for on their site and we got right to it. I threw a wrench into things when I went to finance it through my Credit Union, but even through all that they were able to get me on it and out the door the same day. He even took pictures of me with my new purchase and emailed them to me to share with friends and family, they even called during the first two weeks to see how I was doing and make sure I was happy with my bike. This is definately an experience I would recommend to others who are interested in making a first time purchase or just looking for another ride.

After visiting many of the dealers in Phoenix to try and get a loan on my motorcycle I got nowhere. Then I went to Western Honda and they quickly got my loan approved! I was shocked to say the least. I found out later that they supplied the bike I rode at the training school. I can't thank them enough for getting me started on my new bike. The finance guy was very helpful and courteous to me.

6/7/2011 I highly recommend the parts department here....I've used them 3 different times and not only got the best deal compared to other dealerships but received my parts quickly....The guys behind the counter have always been professional and courteous will return! Ron M

this store has the best customer service in AZ I have never had a bad experience with western honda i use westerns parts department exclusively, not just for honda parts but for anything aftermarket i need for my other bikes if you like talking to a knowledgeable enthusiast stop by and speak to sean he will be happy to help you out super cool guy and always willing to educate on new products *js*

6/18/2011 Awesome shop! I really liked how Shawn in the parts department took the time to answer all of my questions. Would definitely do business again! Stay Classy!

Great shop, very helpful. Honest and will help you deal with an issue from another shop. These guys care about their customers and doing business with people even if you did not buy the bike there. Very professional and courteous.

8/16/2011 Walked into Western Honda and bought a new scooter and helmet a few weeks ago for a really great price. The people there were all really helpful and I got out of there with the scooter in a relatively short time. I had to go back because of a minor problem with the scooter, which they fixed immediately.

I am writing to let you know about a positive experience that i had dealing with Terrence in your parts department.   He has an exceptional ability to give a customer confidence in dealing with your Honda Dealership.   He was able to understand my description of the parts that I needed and quickly locate the proper part numbers and get my order 100% correct.   He knew that I was going to be out of town for a period of time and called before he shipped my order to make sure that I would be home when the parts arrived.   He even offered to hold the parts and ship at a later date if needed.   I will recommend Western Honda to all my friends.   J.

Colby, Just wanted to say thank you again for the excellent service repairing my sons CRF250R.   I can honestly say after dealing with other stores it was a pleasure to actually come in and talk to someone with knowledge, receive an estimate for a complete rebuild have the repair done and on time was a first for me.   I don't know why these other Dealers can't deliver or even spell the word service.   I want you to know that I just purchased a CRF450R that I will be picking up Saturday.   Guess where from? Thanks Paul

Working with Western Honda was a pleasure.   They got my financing pushed through in a timely manner and had me out the door riding in no time!   Staff was very professional & great to work with!   - Mike F. 07 CRF450R

Max,
 
I got the part you sent me yesterday.  Thanks for your quick response.  I also want to say thanks again for the overall pleasant purchasing experience with Western Honda and you in particular. Your honesty and integrity are truly commendable. It really is the quality of the people that make or break any organization.    I called you from Las Vegas for a quote on a 2008 GL1800 Goldwing which you cheerfully gave me.  Some stores won’t even do this over the phone.  They want you to come in, I imagine so they can hold you hostage, dicker, and play games.  I asked if you could meet my price and you could.  I put down a deposit and you ordered the bike.  The bike was in your store within days.  No haggling, no games.  I have to admit that I expected some sort of shenanigans on delivery day when I showed up to finalize the deal.  I came in with a cashier’s check for the agreed upon price less the deposit to minimize any opportunities for “games”.  To my surprise again there were none.  I went to the effort of buying from you guys in Phoenix because the locals here in Las Vegas were unwilling to deal,  even though they claimed to be “the largest Goldwing dealer in the US”.  Yea right.  Buying from you was the easiest shopping experience for any motor vehicle I have ever made.  I would wholeheartedly recommend you guys to anyone interested in buying a Honda and getting a good price.  Thanks one more time for not screwing me.
 
One more happy Goldwing customer.
 
Bob Willard 

 

 

Western Honda has a very professional staff with outstanding service.  The purchase of a new four wheeler took a total of 20 minutes out the door!  I am very impressed and have never experienced this quality of service.  -Bill W.

 

Max was very helpful in helping me with my purchase.  They worked with me very well.  Definately the most attentive individuals I have worked with.  -Dustin J.

 

Western Honda is a good dealership.  The sales people were nice, Max was great.  The prices are unbeatable.  - R. Pooley

 

I own three Honda motorcycles and work exclusively with Mike Maitner for all my parts needs.  Ive been around motorcycles for more than 40yrs. and have never dealt with anyone who is as responsive or as knowledgeable about motorcycle parts than Mike.  Mike is a true professional and I wouldn't go anywhere else for my motorcycle needs. -Brady L.

My Experience as a first time buyer at Western Honda was a great experience.  Their staff was friendly and efficient!  I highly recommend Western Honda. - Sincerely- J. Levan

I would like to take this opportunity to thank you and the rest of the crew there at Western Honda for a most pleasant buying experience.

Since I live down here in Tucson, we of course had to do a lot of our dealing over the phone. You (and Gio) were always available to answer my questions and keep the ball rolling. Financing was a breeze through the Honda Finance Company, and, when I came up to pick up my new Gold Wing (I love this bike, by the way), everything was ready and waiting for me.

We finalized the transaction in about an hour or so (very efficient) and I was on my way home in no time.

Then, last Thursday, I received another surprise in the mail. A refund for overpayment of the license fee. I think this is the first time in my many years of vehicle purchasing that this has ever happened. I think most dealers just pocket the extra money. This reinforced my impression that you are an  organization of the highest integrity.

Finally, in talking with other Gold Wing owners, they were amazed at the pricing. I truly believe I got the best deal around - bar none!

Thanks again, and the best of luck to all of you in these tough economic times. I have no doubt you will continue to thrive, because you are customer oriented and truly committed to getting your customers the best deal in the southwest while still keeping your business booming

Thank's for all the patience and help provided by all WESTERN HONDA team, when buying my ST1300, it was a pleasure, really. Especially living so far away I'm taking this bike to the United Arab Emirates. When the time comes for my second bike I will definitely go back to WESTERN HONDA. Mauricio.

Doug

6/19/2011 Great shop, very helpful. Honest and will help you deal with an issue from another shop. These guys care about their customers and doing business with people even if you did not buy the bike there. Very professional and courteous.
This is the first time I have ever been compelled to write a customer review.  But after my experience at Western Honda, I had too.
 
I'd been looking to purchase my next bike for about a year.  Was in the market for a full dresser.  Been all over the Valley and even Prescott.  Looked at Harley's again (my last two bikes were Harley's).  Looked at and test drove a Victory Vision. Thought I would check out a Goldwing before making my final decision.  I showed up at Western Honda on a Friday afternoon 15 minutes prior to closing.  I was met by Giovanni.  I thought he would tell me they were closed and to come back tomorrow.  Instead he told me to feel free to look around, ask questions, and not to worry about the closing time.  He immediately made me feel comfortable. 
 
Previously, I'd received nothing but the run-around from the other bike dealerships I'd visited.  When I went to make an offer on a bike, they shut me down and were reluctant to budge much from their sticker price.  I anticipated that I was not going to get any sort of different treatment here.  I was wrong.
 
Even though the dealership was now closed, Giovanni keep the place open for me.  I knew then that this place was different.  I looked at a couple of Goldwings and asked for pricing.  I was amazed at the price that he quoted me.  I had expected it to be several thousand dollars higher. 
 
I made Giovanni an offer on a black Goldwing Airbag 30 minutes after they had already locked their doors.  He accepted it, and the deal was done just like that.  No hassles, no dickering, no pressure.  Just genuine happiness for me for having just purchased a beautiful Goldwing.
 
I must say, I've never had a more pleasurable buying experience - ever.  Giovanni and Max in Sales, Shawn in Accessories, and Colby in Service are all top-notch in my book.  They have a positive "can do" attitude that makes you feel right at home in their dealership.
 
You've got a customer for life.  I'm glad I purchased my bike from you.  Thank you!
 
Sincerely,
 
Harold M.
U.S. Navy, Ret.

Back in 1988 I got rid of my Harley and took a trip from Mesa Az, to Scottsdale to visit Western Honda where I bought my second Honda from a young man named Brian. It was a Honda Shadow 1100. 18 years later I bought my 4th motorcycle from the same young man, it was a VTX1800C. All I have to say about Honda's and Brian is that they dont go away, they just get older. I moved to Colorado 8 years ago, but I still come to Western Honda to buy my motorcycles. Mark B. Bayfield Colorado

Thank you for the time you spent with me yesterday helping me with my questions about the 2007 1300's you have on sale.  It was a pleasure dealing with you.  You are so knowledgeable about the bikes and you helpful, down-to-earth approach with me was much appreciated.
 
Kindest regards,
 
L.R.

Our Scottsdale Powersports Showroom Offers the Best Selection of Exciting New Honda Powersport Models Including the Ultimate Comfort Touring 2012 Honda Gold Wing GL1800, The New Exciting Honda CBR250R Sport Bike, The Cutting Edge Honda CB1000R Sport Bike, The Blacked Out Honda Shadow Phantom VT750C2B Street Bike, Awesome New Honda FURY VT1300CX Custom Chopper, Honda Big Red MUV700 UTV, Honda CRF450R and CRF250R Motocross Race Bikes, Dual Sport Adventure Honda XR650L, Honda TRX420FE Rancher Sport/Utility ATV, The New 2012 TRX450R Race Quad, New 2012 Honda TRX500FE Foreman Utility Quad, The Rubicon and the Powerful TRX680FA Rincon Quads

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